Shipping policy

BLOOMINGALES (ABN 93934028604) (“BLOOMINGALES”) only within the limited area of Sydney, New South Wales, Australia. 

Dispatch of your order will usually be made within 24 hours of your payment being cleared.

A charge for delivery to your premises may apply depending on the good(s) purchased. We will notify you of the delivery price during the checkout process on the BLOOMINGALES Website, or when we are advising you of a quote over the phone. 

You must ensure someone is available to accept the delivery at the premises and that they are authorised to do so. If there is not, you authorise us to deliver the goods anyway (if we consider it safe and reasonable to do so). You must ensure there is safe and available access for delivery.

If the delivery contractor arrives at the agreed time, but is unable to deliver the goods, or considers that it is unsafe to do so, you will be required to pay for re-delivery at a later time. Some goods may require extra delivery personnel due to weight, volume or size of the goods, which may incur an additional charge. We will do our best to inform you of this in advance.

If you provide us with an incorrect address you will be required to pay for re-delivery to the correct address at a later time.

The goods are at your risk after delivery. For commercial customers liability for damage to any property occurring during delivery will not be accepted.

If goods are being collected, you must collect them within 7 days once we inform you they are ready for collection. If you fail to do so, and have not notified us, then we will assume you have cancelled your order and you will still be charged in accordance with our Terms and Conditions of Sale.